the time has finally come… our pledge manager is now open on www.raccoonexpress.com !
Completion of the Pledge Manager is the single most important part of ensuring that you receive your pledge. All backers will be mailed a link to their own personal Pledge Manager.
So, check your inbox! If you don’t receive anything in the next 48 hours, check your spam folder first; if you don’t find it there either, then don’t hesitate to contact us at firstname.lastname@example.org.
On the Pledge Manager you will be able to change your pledge, add copies and add-ons, choose the language of the game and, most important, confirm your address and pay the shipping costs.
The deadline for submitting and paying for your pledge is August 31th, 2019. Don’t be late!
MAKE SURE YOU PAY AND CONFIRM YOUR PLEDGE BY THE DEADLINE. We will produce based on the numbers of confirmed orders. If you don’t confirm your pledge by the deadline, your package will only be shipped after everything else has been delivered and you could incur in higher shipping costs and possible customs fees for international backers. Or, if we run out of a product, we may have to cancel your pledge as per our terms and conditions.
The Late Pledge function is live too: if someone missed the campaign and would like to join now, it is still possible!
For any doubt or question, please contact our customer care service at email@example.com!